Topic |
Step of Proceeding |
Period |
| Providing security guard to be assigned to customer’s office |
- Selecting an employee by following the requirements of the customer.
- Sending an employee to do the test in the customer’s office.
- Customer evaluates how an employee works.
- Sending an employee’s resume, photo and finger-print. |
- Within 3 days
- 12 hours
- As soon as finishing the evaluation |
| Verification how a security guard works. |
- Inspectors come to check
- General administrators come to check
- Quality Development Dept come to check.
- Executive administrators come to check.
- Verify through radio message
- Send all evaluation’s reports to the customer |
- 1-6 times/day
- 1-3 times/day
- Once a week
- 1-2 times/week
- Every hour
- Every 3 months |
| Continuing development |
- Train our staffs by the supervisor in security department
- Train every week by the general administrators
- Train every month by the Quality Development Department
- Train the specific knowledge program by competent trainer |
- Everyday
- Once a week
- Once a month
- Once/3 months |
| Period of time for stopping an emergency situations (Fire, robbery, injury and protest) |
- Stop the situation by inspector and general administrator.
- Stop the situation by supporter team
- Verify with insurance company and investigator.
- Set the new security systems
- Pursue criminal/ lost properties
- Refund reverence pay |
- Within 10 minutes
- Within 30 minutes
- Within an hour after notification
- Immediately after verification
- Summarize within 15 days
- Within 20 days |
